Saturday, October 18, 2008

'Superstars Noida' - Pub, has lost its sheen

I was at Superstars the other day with a large group. We had some business guests from the other side of ocean and the team wanted to have some fun time together.

Superstars with all the great reputation was not a difficult choice. There were about 40 people and we had lot of fun since we could get hold of some free space to let loose. For about 2 odd hours almost every one danced to the desi (Ashok Masti to be more precise) tunes belted out non-stop by the DJ. We had got into a deal where we were to be served any Indian Beer or hard liquor, unlimited, a buffet for snacks and a buffet for dinner. All this at Rs 900 per person. It didn't seem like a expensive deal considering that Superstars has always been expensive (but valuable).

But the euphoria started to get a taste of real life when a colleague of mine was refused Fosters Beer, for no good reason since it was covered under 'Indian Beer'. My experience with these events have made me more mature and I let it go. Then I was refused any cock-tail, even though it could be out of Indian liquor. I failed to understand that if Bacardi is covered, soda and cola are covered then why can't they spare some lime, a little mint and some crushed ice to make Mojito. I was not really asking any Belly's or Cointreau or a triple-sec or a tequila. They did end up giving me one but it started to get unpleasant. I moved on and ignored and decided to have my share of fun with RC Beer, the only Indian Beer they were serving. Its such a shame to just stock one Indian Beer and that too a RC (I love RC though), when we have Cobra (UK fame), Tiger (Singapore) and Carlsberg (again available locally) around. Its not a Rs 100 a beer pub, its a Rs 200 a beer pub which we are talking about. Anyway, ignore.

Time to look at snacks buffet. It was a fairly Kake-Da-Dhaba kind of arrangement with 6 choice to choose from. Then came dinner which was a truly a flop-show. All this was understandable since they could always tell us that you dont get a fortune out of Rs 900 per person and I would not have any argument.

But can you explain following
1. The balls at the pool table were taken away.
2. Bar counter was closed much before time for us.
3. The guy who was supposed to help us serve the food was himself found chewing the green salad, picking his favorites every few minutes.
4. They wont put enough Vodka since they wont use a 'measure'
5. Some of them were im-polite

Enough was enough and even though I was not doing anything, a fellow colleague could not stop and he got into a chat with the super visor, one Mr. Rawat. Mr. Rawat listened to us and it was very clear that he had no intention to do anything and he was just trying to be patient. I would not blame him since it seemed that he had no good control. On being told that a gentleman called 'Jeet' has been rude, he summoned Jeet and challenged him. Contrary to what one would want to believe, Jeet refuted and challenged Rawat back :)

The only thing they could think at that point was to offer me additional beer, after 11 PM, and some ice-cream scoops for the handful who were still hanging around.

No sweat but I am fairly sure that I am not going to blow up my organizations' hard earned money on these folks. I am not a regular pub-hopper but some of my close friends have been and we always looked at Superstars with respect.

It seems that it has lost its sheen and at this rate probably its a matter of time when it goes down further.

3 comments:

Anonymous said...

this is a falling star restaurant... i was there that night after ages, and one things for sure: this place has lost its charm. the least one would expect is decent service, smiling, polite and courteous staff, palatable food. we paid 900/- bucks per person. even requesting a glass of water felt like we were doing so from an impolite 60+ year old airhostess in american airlines. yes, the service here was truly THAT bad.
i am not going back there anytime soon...

Nandan Jha said...

Its pretty sad. There was a time when 'rahul v' would get the respect and good service before he would even enter the place, because the staff back then would take the pains to identify and relate with their customers.

Anonymous said...

You are absolutely right, Y'day I have visited with one of my friend and found the same thing happened with us (same to same)

Regards

V.Bajaj